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No quibble returns

If you are not delighted with the products that you have chosen or if you need to return them for any reason, you can do so within 14 days of receipt. We will be more than happy to offer you an exchange or a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. 

This 14 day guarantee doesn't apply to non-standard, customised, made to order or special order products nor to cut by the meter wallpaper or fabric. Obviously should such items be defective we will gladly offer a refund and an apology.

Our Promise to You

If you find one of our products cheaper elsewhere online, we will match the price!
To enquire about our Price Promise, call us on +44 207 129 1309 or email sales@vivalagoon.com

Terms and Conditions

In order for us to be able to price match a product the item must be identical, from the same manufacturer and the same size and colour and not advertised as part of a sale or clearance of lines. The retailer must also be an approved or licensed supplier and sell through a bona fide website. The item must also be available for delivery within the same timescales and be delivered via the courier network. If these conditions apply and the total cost, including delivery and any other charges, is lower then we will price match that price.

Free UK Delivery on items costing £70 or more other than large volume or very heavy products such as dining room tables. Don’t worry! Any delivery cost will be displayed before payment in the checkout procedure.

About Us

Viva Lagoon - "Giving you just that little bit more"

Viva Lagoon is a leading online retailer of contemporary furniture and accessories for the home and garden where the emphasis has always been on great design, durability and excellent customer service. We really do try to live up to our motto “Giving you just that little bit more” and enjoy surprising our regular customers with small tokens of our appreciation from gifts of posh chocolates to bottles of bubbly.

Created by wife and husband team, Kheira Benchekor and Edmund Eldergill, the company has utilised their combined strengths from the very beginning. Kheira’s career in the contemporary retail and B2B furniture industry over two decades included work as an interior designer furnishing high-end show flats and homes for property developers and developed her natural talent and love for modern furniture. In 2011 she took the plunge and used her wealth of experience and extensive contacts in the contemporary furniture market to set up Viva Lagoon with the aim of offering products that exhibit the best in modern design and manufacturing techniques.

To the outside world, Edmund is very much the back seat driver, but he’s a perfectionist who wants you to experience a beautiful online store and enjoy every moment of your shopping time with us. He’s responsible for the technology and the marketing, but wants to offer you just that little bit more than other shops, which is why he insisted we reward our regular customers with surprise gifts – to show that we really mean it! You’re important to us and we want you to visit us again and again. When he looked at the industry’s standard “Terms and Conditions” that’s why he red-lined most of it as big business mumbo jumbo: we take a holistic approach and won’t quote some term or condition if we very occasionally drop the ball. We’ll treat you as we would want to be treated in your place.

Four years have seen us grow rapidly and we now offer thousands of fabulous designs from Conran to handmade British Chesterfields, uber-fashionable lines for the home and garden from Vincent Sheppard, the latest in contemporary lighting from British designers, such as Tom Raffield, and outdoor Italian furniture from Talenti that will look as fabulous in your garden as it does in the grand hotels of the Amalfi Coast. Please stay a while to explore!