No quibble returns

If you are not delighted with the products that you have chosen or if you need to return them for any reason, you can do so within 14 days of receipt. We will be more than happy to offer you an exchange or a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging.

This 14 day guarantee doesn't apply to non-standard, customised, made to order or special order products nor to cut by the meter wallpaper or fabric. Obviously should such items be defective we will gladly offer a refund and an apology.

Our Promise to You

If you find one of our products cheaper elsewhere online, we will match the price!
To enquire about our Price Promise, call us on +44 207 129 1309 or email sales@vivalagoon.com

Terms and Conditions

In order for us to be able to price match a product the item must be identical, from the same manufacturer and the same size and colour and not advertised as part of a sale or clearance of lines. The retailer must also be an approved or licensed supplier and sell through a bona fide website. The item must also be available for delivery within the same timescales and be delivered via the courier network. If these conditions apply and the total cost, including delivery and any other charges, is lower then we will price match that price.

Free UK Delivery on items costing £70 or more other than large volume or very heavy products such as dining room tables. Don’t worry! Any delivery cost will be displayed before payment in the checkout procedure.